Privacy Policy
| Effective on: 8/1/2004 HillSearch is the online reference service of the James J. Hill Reference Library in Saint Paul, Minnesota. The James J. Hill Reference Library knows you don't want the information you provide us to be shared indiscriminately. Here we explain how we collect information, what we do with it, and what controls you have. We're committed to ensuring the privacy of your personally identifiable information, to protecting the security of financial transactions, and to preserving the integrity of the medium. |
NOTE: HillSearch.org has numerous links to other sites not controlled by HillSearch or the Hill Library and those sites may have their own privacy policy that differs substantially from this Privacy Policy. This includes links to Web sites included in HillSearch Membership. Please consult those sites directly to learn more about their policies.
Gathering
and Use of Information
HillSearch and the James J. Hill Library do not collect personally
identifiable information from our patrons other than what is supplied
to us on a voluntary basis (such as your name, credit card information
address, email address, telephone number, and/or other identifying
information and when using the "Saved Searches" feature of OneSearch, the search terms are saved) when you email us, respond to surveys, become a member,
and/or correspond with a Hill Library Business Information Specialist.
Email
Addresses and Email Mailing Lists
The James J. Hill Reference Library maintains a database with email
addresses of members who have emailed us or voluntarily provided
us their email address. We may use these addresses to send our patrons
information about HillSearch, the James J. Hill Reference Library,
its programs, services, membership, and/or fundraising activities.
The email mailing lists are for the sole use of the James J. Hill
Reference Library. We do not sell, exchange or lend out our email
lists to outside companies, organizations, or individuals without
your prior permission. You can have your email address removed from
the James J. Hill Reference Library email list at any time by sending
an email to info@jjhill.org
or by following the "Removal Instructions" at the bottom
of any email you receive from the Library.
Credit
Card Security
For transactions occurring through the Hill Web site, know that
we contract with goEmerchant.com to ensure credit card security.
goEmerchant.com uses the safest and most secure technology to protect
your information including state-of-the-art data protection meaning
all of your personal information including credit card, name, address,
and application data is encrypted and protected as it travels over
the Internet. For more information on credit card security, please
visit the goEmerchant.com Web site at http://www.goemerchant.com
or email us at info@jjhill.org.
Sharing
of Information
For general site visitors, we do not sell, lease, or reveal your
personal information, except in aggregate (anonymous) form or except
when required by law. All identifiers are stripped out first, so
no information about you ever leaves our premises. We reserve the right
to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to
protect our rights and/or to comply with a judicial proceeding,
court order, or legal process served on our Web site.
HillSearch Members have provided the Hill Library with identifiable
information during Membership signup. HillSearch Membership online
usage has specific restrictions outlined in the HillSearch Membership
Agreement and, based solely on the determination of the Hill Library,
identifiable information may be shared with third parties if it
is determined you are violating any portion of the Membership
Agreement.
For HillSearch Members who participate in using "Live Chat,"
know that outside companies/software developers may monitor chat
sessions and thus any identifiable information you share during
a "Live Chat" session is beyond the control of the James
J. Hill Reference Library. In order for JJ Hill to adequately assist
Live Chat users, JJ Hill collects member id, username, email address
and phone number.
Confidentiality
Whether you're visiting the James J. Hill Reference Library in person
or communicating with a Hill Business Information Specialist via
the phone or via email, know that your correspondence is completely
confidential. We may share all or parts of any research question
with another Business Information Specialist to help answer your
questions, but your information and the nature of your question
will not be shared with any outside parties or other patrons. We
recognize that many patrons use the Hill Library for starting a
new business or expanding their existing business and we know that
the information you're gathering is highly proprietary. Please note,
however, that the Hill Library's online "Live Chat/Talk"
is software that is run by an outside organization. Although unlikely,
it is possible for the third-party software vendor to monitor Live
Chat sessions and therefore, the confidentiality of those questions
asked during Live Chat sessions is beyond the control of the Hill
Library. If you are concerned that the nature of your question and
conversation remain confidential, we recommend communicating with
a Hill Business Information Specialist in person or by phone or
email. For more information on our confidentiality policy, please
contact us at info@jjhill.org
or by calling 651-265-5500.
Access & Accuracy
If a user’s personally identifiable information changes (such
as zip code, phone, email or postal address), or if a user no longer
desires our service, we will provide a way to correct, update or
delete/deactivate that user’s personally identifiable information
provided to us. This can be done by emailing us at info@jjhill.org.
Or, you may contact us by telephone or postal mail at the contact
information listed below. To protect your privacy and security,
we will also take reasonable steps to verify your identity, such
as a password and user ID, before making changes to your data.
Tell A Friend
If you choose to use our referral service to tell a friend about our site,
we will ask you for your friend’s name and email address. We will automatically
end your friend a one-time email inviting him or her to visit the site.
James J. Hill Reference Library does not store this information for the sole purpose
of sending this one-time email.
Your friend may contact us at info@jjhill.org
to request that we remove this information from our database.
Cookies
and Browsers
A "cookie" on the Web is a unique number assigned by a
Web site to a user's visit to that site. In general, cookies are
used to allow access to certain content based on a user login and
password, to customize a user's experience, count how many people
visit a site, and track which pages on a site receive visits. Aside
from cookies assigned during the login to special content areas,
the information a cookie collects is totally anonymous.
When visiting any Web site, your browser sends information to the
site's hosting server identifying the browser you're using, your
Internet Service Provider (ISP), the page you last visited, and
the page you're currently visiting. Your browser does not, however,
send any personally identifying information to Web sites unless
you explicitly provide that information via a form. Thus, the James
J. Hill Reference Library cannot extract any personally identifying
information about you from what we receive via your browser.
The James J. Hill Reference Library uses cookies to help us determine
how visitors use our site so we can improve your online experience.
The cookie is "set" during the login process to HillSearch
and the only identifying information we collect is based on the
information provided during Membership signup. For those patrons
who sign up for HillSearch Membership, please visit the Membership
Agreement to learn about Membership usage restrictions and know
that we determine usage based on the information collected in cookies
and via site traffic monitoring.
Other cookies we may use do not contain any personally identifying
information. The information gathered in cookies is used only by
us in order to obtain better statistics on traffic throughout our
site and how specific content and services are being used. Cookies
we do use during your online visit may be saved to your computer's
hard disk.
TRUSTe Certification
James J. Hill Reference Library is a licensee of the TRUSTe Privacy
Program. TRUSTe is an independent, non-profit organization whose
mission is to build users trust and confidence in the Internet by
promoting the use of fair information practices. Because this web
site www.hillsearch.org
wants to demonstrate its commitment to your privacy, it has agreed
to disclose its information practices and have its privacy practices
reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you
should first contact info@jjhill.org.
If you do not receive acknowledgment of your inquiry or your inquiry
has not been satisfactorily addressed, you should then contact TRUSTe
http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with the Web site to resolve
your concerns.
Acceptance
of the James J. Hill Reference Library Privacy Policy
By using this site, you signify your acceptance of the James J.
Hill Reference Library Privacy Policy. If you do not accept the
terms of our policy, please do not use this site, and if you like,
let us know what you think by emailing us at info@jjhill.org.
We reserve the right to change, modify, add, or remove portions
of this policy at any time. However, if we are going to use your
personally identifiable information in a manner different from that
stated at the time of collection we will prominently display notice
on the site 30 days prior to any new uses of your information. You
will have a choice as to whether or not we use your information
in this different manner. Check this page periodically for any changes.
Your continued use of this Web site following the posting of any
changes to these terms means that you have accepted those changes.
Contact Information
We welcome your comments regarding this Statement of Privacy.
If you believe that we have not adhered to this Statement, please
contact us by telephone, email, or postal mail.
James J. Hill Reference Library
80 West 4th Street
Saint Paul, Minnesota 55102
651-265-5500
info@jjhill.org
Thank you for visiting us.
